Moving the global communications ecosystem forward in 2023
One of the most exciting aspects for us this year is introducing our new Generative AI-powered Cloud Management Platform: a set of generative AI-powered solutions designed to hyper-automate service development and operations, and manage and streamline a service provider’s entire service development and operation lifecycle.
This year, we’re part of 3 open innovation catalysts, all focusing on the promising domain of network exposure, as well as 2 moonshot catalysts addressing vital industry challenges about the Metaverse and Energy efficiency. Learn more about our Catalysts and how network exposure is playing a role in shaping a new digital future, in this article from our Head of 5G, Network & OSS Product Marketing, Ron Porter.
Making meaningful connections
In partnership with STL Partners, we are also participating in a CSP exclusive roundtable focusing on how operators can navigate four stages of network transformation to unlock new growth, on 20 September. STL will present findings on operator maturity across automation, cloudification, API exposure, and data exploitation, leveraging results from their recent research program surveying over 100 operator stakeholders globally.
"Tech for Good was established to address social and environmental challenges through digital inclusion."
Enacting change in the real world: Tech for Good
As part of our efforts to use our knowledge, creativity and technology not only in our products but also in our social projects, Tech for Good was established to address social and environmental challenges through digital inclusion. Targeting pressing social issues relevant to our sustainability strategy, we collaborate with CSPs, NGOs, academia, and more, to develop and implement new technological solutions that bring forth real impact and long-lasting change. One project in Peru, for example, sees us helping people with disabilities find work opportunities with the help of technology. Our innovative application promotes employability for people with disabilities, including identifying vacancies in companies that better fit individuals’ specific needs (e.g.: elevators, accessibility ramps, etc.).
And our five Catalysts at DTW 2023, rapid-fire proof-of-concept projects developed with TM Forum, are designed to solve industry challenges, and increase value for both customers and stakeholders:
Moonshot Catalysts:
Digital Carbon footprint optimization
CSPs have made significant progress in understanding and reducing their direct emissions in recent years, but now face the urgent task of reducing their indirect emissions too. So-called 'Scope 3' emissions are those indirectly generated by other suppliers in the overall value chain – and are estimated to account for approximately 85% of a CSP's typical carbon footprint. Understanding Scope 3 emissions gives CSPs an opportunity to provide their customers with precise information on the carbon footprint of each product.
Supercharge any activity in any metaverse
This Catalyst demonstrates how Communication Service Providers (CSPs) can evolve their roles to meet the changing needs of customers in the Web3 era and the metaverse. Our solution aims to provide relevant products and platforms like digital wallets, NFT creation, virtual customer agent, and a marketplace presence to create a seamless and integrated experience for both customers and employees. Our platform offers on-demand connectivity alongside activity-relevant NFTs, ensuring an enhanced and engaging experience for users.
Open Innovation Catalysts:
NICE - network insights for customer experience. With the champions AT&T, Telefonica and TIM Italy and other partners, we're demonstrating how collected metrics from the CSP network can be exposed to enterprises as clear insights to their application performance.
POC - private optimized connectivity. With the champions AT&T and TIM Italy and other partners, we're enabling the ordering of specific connectivity from a CSP's network through exposed APIs. This will enable the enterprise to acquire the specific connectivity it needs – in a digital, on-demand manner.
SHINE - simple hyperscaler integrated network experience. The goal here is to establish an industry standard of having CSP's networks exposed through APIs in hyperscaler marketplaces. With the champions, AT&T, Orange and Telefonica – alongside Microsoft and other partners, we're maximizing the collaboration between the Telco and Cloud industries - making network services and insights available in hyperscaler portals as native services.
These three catalysts deliver a holistic vision to network exposure. From exposing network performance, through ordering of dedicated connectivity, and all the way to having these features seamlessly exposed in hyperscalers portal, all in a transparent, digital native, real-time manner.
See you there!
Our team will be on-site to showcase our latest product innovations around 5G, cloud, network and more, as well as our contributions to this year's catalyst project. Connect with us at any of the following speaking sessions we’re holding throughout the event:
September 19
- TRACK: Platform & Partners // 14:00 – 15:30
SESSION: Monetizing platforms and marketplaces for growth
AMDOCS SPEAKER: Raman Abrol
CUSTOMER SPEAKER: Helmut Rogge-Wiltsche, IT Director, A1 - Headliner: The Rise of AI: What it means for today and tomorrow// 16:00 – 17:30
SESSION: The AI game changer
AMDOCS SPEAKER: Gil Rosen , Opening+ Panel
CUSTOMER SPEAKER: Rick Lievano, CTO, WW Telecommunications, Microsoft
Jaime Tatis, Vice President – Data Strategy & Enablement, TELUS
Chris Penrose, Global Head Business Development – Telco, NVIDIA - TRACK: Techco DNA// 14:00 – 15:30
SESSION: Building blocks of the techco
CUSTOMER SPEAKER: Hasan Jafri , VP of Cloud and Enterprise Architecture TELUS James Kirby, SVP, Global Telco and Head of EMEA, CSG
Azhar Sayeed, Senior Director, TME Technology & Strategy, RedHat
Osama Abu-Shihab, VP, Business Technology Services, Bell Canada
Michael Lesniak, Senior Manager, Business Development and Partnerships, Global Business Group, SK Telecom - TRACK: Future Networks // 16:00 – 17:30
SESSION: How to get to the autonomous network
AMDOCS SPEAKER: Menny Konorty
CUSTOMER SPEAKER: Katja Scheepers, Head of Network
as a Service, Vodafone Ziggo - TRACK: Cloud Native Software // 16:00 – 17:30
SESSION: Managing and scaling the cloud-native infrastructure
AMDOCS SPEAKER: Shiri Yitzhaki-Kanchuck
CUSTOMER SPEAKER: Gint Atkinson, VP Strategy and Architecture, SES
September 20
- TRACK: AI-Driven customer experience // 08:30 – 11:00
AMDOCS SPEAKER: Sarit Assaf, General Manager mdocs Technology
SPEAKER: Silvia Candiani, VP Telecommunications, Microsoft
September 21
- TRACK: Skills and Workforce in the Age of Innovation Block // 09:00-10:30
PANEL: How technology can be harnessed to deliver diversity
AMDOCS SPEAKER: Idit Duvdevany Aronsohn, Head of Corporate Responsibility, Inclusion & Wellbeing ESG
SPEAKER: Fatima Semnami, DiVX CIO, BT
Malin Fransen-Kronberg, Director Service Assurance, Chief Quality Officer, Telia