In recent years digital pioneers have disrupted multiple sectors, from commerce to banking and entertainment, turning conventional wisdom on its head and re-writing decades-old rule books.
Part of the reason for the disruptors’ success is their ability to embrace and harness new platforms and ecosystems, even creating them from scratch in some cases.
Exploring this theme at Digital Transformation World (DTW) 2022 in Copenhagen, Amdocs’ Ofir Daniel told delegates that these brands embody the integration era in which we are living. He added that we’ve seen the same disruption in the telecoms sector with the rise of the cloud hyperscalers and the increased focus on partnerships as source of innovation and growth.
As part of the Enterprise 5G: What’s Different? session at DTW, Ofir, head of platforms marketing at Amdocs, said communications service providers (CSPs) are realizing the power of platforms and ecosystems and reshaping their portfolio to create new value to their enterprise customers. These changes are going hand in hand with emerging technologies and new business models, making this a very exciting time for the sector, he said.
I sat down with Ofir after his appearance on stage to hear more from him.
Q: How can telecoms, as a sector, move things forward when it comes to embracing platforms and ecosystems?
A: We’ve seen progress in recent years but it hasn’t been as fast as in some other sectors. There is a sense that some CSPs are playing catch-up as they adjust to the new reality. For me, 5G – and 5G for enterprises in particular – can accelerate CSPs’ transition to true platform-player status.
Q: Can you tell me more about the role of 5G in the transition?
A: What’s so powerful about enterprise 5G is that it opens up a whole new frontier of monetizable solutions, products and services. Ultimately, CSPs can efficiently address enterprise requirements by deploying their own core offerings – and those of their partners – across multiple use cases and sectors, including:
- Effective use of Private Enterprise Networks
- Cost reduction of mobile networks (energy, manufacturing)
- A more secure service (banking, governments)
- Higher reliability of connectivity (connected cars, smart cities)
- Low latency-based solutions (healthcare, gaming)
It’s a potentially game-changing opportunity to provide unique value by treating connectivity as the foundation and building innovative new offerings and services upon it. This is where platforms and ecosystems come in.
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