Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

It's time to refocus

Whitepaper

A look at CSPs’ use of customer journey KPIs, financial investment into specific digital initiatives, and the use of digital and live-agent channels.

Amdocs

20 Mar 2023

Can your bank fight the SuperApps? Lessons from Southeast Asia

Blog

Financial Services

A look at superapps, which have taken off in Asia and are coming to dominate the digital banking landscape.

Sherylene Chan, Client Partner

Amdocs Xperience

15 Mar 2023

When will personalized banking arrive for everyone?

Blog

Financial Services

Reviewing how technology and tailored banking has advanced.

Bentzium Aviv, Customer Business Executive

Amdocs

15 Feb 2023

Video Testimonial: Trust Bank & SC nexus

Case study

Studio Services

Financial Services

Trust Bank launched Singapore’s first digital bank. Hear from Rajay Rai, CIO, & Kelvin Tan, Global Head of Standard Chartered nexus.

Amdocs Financial Services

26 Jan 2023

Video Testimonial: UnionDigital Bank launches new digital bank in the Philippines

Case study

Studio Services

Financial Services

UDB beats tight cloud security and compliance deadline by partnering with Amdocs. Hear from Chief Information Security Officer, Dominic Grunden.

Amdocs Financial Services

26 Jan 2023

Digital Consumer Insights 2022 Analysis: Telco TV & Video

Analyst report

Digital Consumer Insights 2022 Analysis: Telco TV & Video

25 Jan 2023

Amdocs identifies digital as a key pillar and helps clients transform their digital experience

Analyst report

Customer Experience Suite

GlobalData's reviews Amdocs' Digital Experience offering, reveals Amdocs has capabilities to help businesses streamline digital experiences.

GlobalData

20 Dec 2022

eBPA solution sets a precedent for how we’ll work at Vodafone Germany going forward

Blog

Amdocs' electronic bill presentment & analytics (eBPA) digital invoice solution is LIVE.

Author Image

Ben Griffiths, Customer Centricity team

Amdocs

07 Dec 2022

How data modeling and cloud make the “E” in ESG easier for banks

Blog

Financial Services

To generate a high ESG score individual companies need to meet a number of criteria across the three pillars.

Author Image

Jean-Michel Coeur, Head of Data Analytics, Amdocs Cloud

Amdocs Financial Services

01 Dec 2022

Defining a personalization strategy? Consumer research finds 4 unique profiles to study

Blog

Financial Services

Consumer research conducted by Amdocs in 2022, discovers how different types of consumers are engaging with personalization.

Author Image

Katie Pagenkopf, Practice Director, Experience Strategy & Insight

Amdocs projekt202

22 Nov 2022

Battle of the banks research: Consumers weigh in on how to make banking amazing

Research

Financial Services

Financial services, banking, personalization, bundling, digital banking, customer experience.

Michael Zema, Corporate Communications

Amdocs

18 Nov 2022

DTW 2022: Harnessing AI to resolve issues before they impact customers

Blog

Amdocs insights from Digital Transformation World 2022 in Copenhagen

Michael Youds, PR Manager, EMEA

Amdocs

11 Nov 2022