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What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

Reducing the CSP’s carbon footprint with a new kind of product catalog

Article

DTW Catalyst 2023

With all the unprecedented and often damaging climate events we’ve been witnessing lately, sustainability can no longer be regarded as just a buzzword

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Jin Suk, Sr. Director, Product Management Strategy

Amdocs Technology

18 Sep 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Amdocs certified as a Most Loved Workplace in the US!

Blog

This certification is an important recognition of our commitment to creating a positive work culture where employees are happy, engaged and motivated.

Michael Zema, Corporate Communications

Amdocs

30 May 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

The joy of giving

Blog

Amdocs’ First-Annual North America Giving Week brought hundreds of employees together, making an impact for thousands of people.

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Susan Maishlish, Employee Communications

Amdocs

05 Jan 2023

Globe Telecom and Amdocs win Crisis Response award at the Asia Communication Awards

Award

Globe Telecom and Amdocs recognized with industry award for their immediate and effective crisis response after the devastation of a super-typhoon.

Naomi Weiser

Amdocs

18 Dec 2022

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022

Five days of giving: Amdocs’ first annual North America Giving Week shines spotlight on long-standing tradition of volunteerism

Blog

An Amdocs’ employee shares her heartfelt reasons for continuing to give her time to volunteering.

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Sharon Lewis, Internal Communications Professional, Americas

Amdocs

29 Nov 2022