Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

MVNO at your pace: Providing optimal customer experiences with digital brands

Blog

Digital brands for communications

Customer experience (CX) is crucial for any business, including telecom sub-brands, as it directly impacts customer satisfaction, loyalty & retention

Author Image

Yossi Elia, Head of Business development and customer success, digital brands, customer experience

Amdocs

03 Apr 2023

It's a journey, there is no destination

Blog

Digital brands for communications

When I read this it brings a smile to my face. And if I can apply it to my personal life, why can’t I do the same at work?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

Launching an MVNO like a pro

Blog

Digital brands for communications

With increasing digitalization of industry, your MVNO offering will need to target a specific market segment in order to stand out.

Author Image

Jean-Luc Gerard, Business Development, Digital Brands

Amdocs

28 Mar 2023

Enabling a world-class experience for Cellcom consumers through digital transformation

Case study

Digital transformation

Amdocs delivers digital modernization project to enable world-class experience for Cellcom consumer and enterprise customers

22 Mar 2022

Video: Cloud-native app development for CSPs - meeting the challenges

Video

Digital transformation

Complexity, resistance to change and other obstacles face CSPs as they move to cloud-adoption.

Brad Casemore, Research VP, Datacenter and Multi-cloud Networks

IDC

02 Feb 2022

Reimagining operations and customer centricity

Video

Digital transformation

Hear how CSPs are seeking to unlock opportunities unlocked in new #B2C, #B2B and #B2B2X markets

TM Forum and Amdocs

60:00

09 Dec 2021

Amdocs + Airtel win TM Forum’s prestigious Excellence Award

Award

Digital transformation

In the Customer Experience and Trust Category: Amdocs SmartOps AI-driven automated operations dramatically reduced customer frustration at Airtel.

Naomi Weiser

Speakers Bureau Manager, Amdocs

23 Sep 2021

Benefits for organizations to reskill employees to cloud technology

Article

Digital transformation

A new set of challenges regarding the workforce emerges with the adoption of cloud. Here’s what to consider.

Samit Banerjee, Division President

Amdocs

25 Aug 2021

Can cloud transformations fail?

Blog

Digital transformation

Can cloud transformations fail?

26 Apr 2021

How a media conglomerate saved millions moving BSS data to the cloud

Case study

Digital transformation

See how we helped a conglomerate migrate huge volumes of BSS data to the cloud – reducing its capex by millions

Amdocs

14 Apr 2021

Why zero-touch, end-to-end network and service orchestration is a must

Video

Digital transformation

The role of end-to-end orchestration in achieving network and service agility – improving customer experience and reducing operational costs.

12 Feb 2021

Guaranteed quality of service: monetizing the network to grow 5G revenues

Research

Digital transformation

Explore the key findings of Telecoms.com and Openet’s industry survey on attitudes toward digital transformation and 5G upsides.

Telecoms.com

22 Jan 2021