Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

The story behind "Vacation without Limits" and the power skills that made it happen

Podcast

The story behind "Vacation without Limits" and the power skills that made it happen

Jonathan Gal, Shema Productions; Adi Rozenberg, Instructional Designer, Amdocs

S1 E22

26:21

17 Jul 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Organizational barriers and how to overcome them

Podcast

Yael Ashkenazi hosts Kamal Kant Sharma and together they explore barriers to change and discuss how we can push past them.

Author Image

Yael Ashkenazi, Chief Product Officer, T-Mobile Division, Amdocs

S1 E21

15:36

07 Jul 2023

When the circumstances change, go back to your core values

Podcast

When the circumstances change, go back to your core values

Dror Rozenberg Malelis, Learning Development Manager, Amdocs; Dr. Judith Levin, Clinical Psychologist

S1 E20

21:00

27 Jun 2023

Rising above circumstances

Podcast

Rising above circumstances

Dror Rozenberg Malelis, Learning Development Manager, Amdocs; Dr. Judith Levin, Clinical Psychologist

S1 E19

21:11

20 Jun 2023

Unlocking your potential: How Amdocs empowers new and existing talent

Research

Unlocking your potential: How Amdocs empowers new and existing talent

Amdocs

13 Jun 2023

Innovation scene in India

Podcast

Daphne Gottschalk hosts Anjan Biswas for a talk about India's unique and exciting innovation culture.

Daphne Gottschalk, consulting partner and former head of the innovation unit at Amdocs

S1 E18

17:39

09 Jun 2023

How to optimize your creative life - part 2

Podcast

How to optimize your creative life - part 2

Akshay Chillal, Innovation Expert, Amdocs India

S1 E17

21:52

03 Jun 2023