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What's Next for AI in Telecom? Insights from MWC 2025

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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

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Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

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Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

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Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

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Women in Tech

From a young age I was encouraged by my teachers and parents to study technology, software and engineering.

Shaden Bsharat, Software Engineer & GAI Specialist

Amdocs

22 Nov 2023

How good are you at connecting the dots?

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Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

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Women in Tech

It takes courage to make career changes.

Sharon Mayblum, Head of International Partnerships and Business Development

Vindicia, an Amdocs company

10 Jul 2023

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Women in Tech

In my family, particularly in my village, women generally didn’t work. But my parents had a vision of educating their children.

Rekha Shetty - Software Testing Line Manager, Amdocs Quality Engineering (AQE)

Amdocs Global Services

16 May 2023

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Women in Tech

Roselle Cariño, Technical and Business Operations Line Manager

SmartOps Globe Account, Manilla

18 Apr 2023

I attribute my success to being able to understand my customer’s perspective

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Women in Tech

I’m excited to see more and more companies, including Amdocs, are not concerned by career gaps and are active in helping women relaunch their careers.

Theresa Hawley, Services Business Leader – Americas, Amdocs Networking Software Division

Amdocs Technology

08 Mar 2023

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Women in Tech

Everything is open to you, if you really want something, don’t be scared, nothing will stop you.

Software Development Technical Expert, AI & Data Platform

Amdocs Technology

07 Feb 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

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Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

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Topic

Products & Services

Tags

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

From a young age I was encouraged by my teachers and parents to study technology, software and engineering.

Shaden Bsharat, Software Engineer & GAI Specialist

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

It takes courage to make career changes.

Sharon Mayblum, Head of International Partnerships and Business Development

In my family, particularly in my village, women generally didn’t work. But my parents had a vision of educating their children.

Rekha Shetty - Software Testing Line Manager, Amdocs Quality Engineering (AQE)

Roselle Cariño, Technical and Business Operations Line Manager

I’m excited to see more and more companies, including Amdocs, are not concerned by career gaps and are active in helping women relaunch their careers.

Theresa Hawley, Services Business Leader – Americas, Amdocs Networking Software Division

Everything is open to you, if you really want something, don’t be scared, nothing will stop you.

Software Development Technical Expert, AI & Data Platform

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

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Insights

Products & Services

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

From a young age I was encouraged by my teachers and parents to study technology, software and engineering.

Shaden Bsharat, Software Engineer & GAI Specialist

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

It takes courage to make career changes.

Sharon Mayblum, Head of International Partnerships and Business Development

In my family, particularly in my village, women generally didn’t work. But my parents had a vision of educating their children.

Rekha Shetty - Software Testing Line Manager, Amdocs Quality Engineering (AQE)

Mentoring is my passion, sharing my knowledge with all, regardless of gender. I lead by example.

Roselle Cariño, Technical and Business Operations Line Manager

I’m excited to see more and more companies, including Amdocs, are not concerned by career gaps and are active in helping women relaunch their careers.

Theresa Hawley, Services Business Leader – Americas, Amdocs Networking Software Division

Everything is open to you, if you really want something, don’t be scared, nothing will stop you.

Software Development Technical Expert, AI & Data Platform

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Topics

Insights

Products & Services