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What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

How to run independently: A business case for digital brands within the world of SaaS

Article

How will SaaS solutions drive the future of telecom? We need to first look at the rise of digital brands and how they deliver services.

Author Image

Tiago Lopes, Head of Product Management, Amdocs ConnectX

Amdocs

27 Feb 2023

Omdia: Understanding the rise of digital telecom brands

eBook

ConnectX for Communications

Omdia: Understanding the rise of digital telecom brands

Omdia

01 Feb 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

Vlog: Our Digital Brands SaaS journey

Video

Riki Efraim-Lederman, General Manager, ConnectX

Amdocs

03 Jan 2023

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

At the source of failure, very often, there is lack of listening. How well are you listening to your customers? Do you really know what they need?

Laliv Amrami, Customer Success Manager

Amdocs

13 Dec 2022

Turn your workload backlog from an operational headache into business value for your customer

Blog

Customer Centricity

With a challenging backlog, how do you decide what to work on first? Learn about a customer success best practice for prioritizing workloads.

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Ben Griffiths, Customer Success Manager

Amdocs

06 Oct 2022

Forget about gigabytes and prices!

Blog

ConnectX for Communications

Successful digital brands create a unique brand identity their customers can emotionally relate to.

Amdocs

20 Jul 2022

Demonstrate project success with data and value-led ethos

Blog

Customer Centricity

Amdocs' Judi Weiss explains how a data-driven, value-led approach to projects in the technology and telecoms space has become critical.

Author Image

Judi Weiss,

Customer Success Manager

13 Jul 2022

What does couples therapy have to do with customer success?

Blog

Customer Centricity

The Voice of the Customer (VoC) workshop: a unique approach to addressing customer feedback

Laliv Amrami, Customer Success Manager

Amdocs

05 Jul 2022

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

We need to know our customers if we are to ensure we are an asset, and not a burden, in everything we do for them.

Laliv Amrami, Customer Success Manager

Amdocs

19 May 2022

Why SaaS BSS is the perfect solution for the future of digital experience

Whitepaper

Why SaaS BSS is the perfect solution for the future of digital experience

09 May 2022

Webinar: Digital Brands growth in a post-Covid world

Video

Webinar: Digital Brands growth in a post-Covid world

Lily Varon

Forrester Research

03 May 2022