Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

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What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Research: The Broadband Battle

Research

Research: The Broadband Battle

26 Mar 2025

Research: Consumers Want More Than One Network Can Deliver

Research

Research: Consumers Want More Than One Network Can Deliver

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Michael Zema, Corporate Communications, Amdocs

26 Mar 2025

Globe of Good – an award-winning story of disaster-relief cooperation between Amdocs and Globe

Case study

It’s important because we know communication is aid. It’s like water and electricity.

27 Dec 2022

XL Axiata's zero-touch automation resolves problems before they impact customers

Case study

Amdocs’ enabled AI-driven, self-healing solution implemented amidst increasing operational and management complexity.

Amdocs

18 Nov 2022

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

Case study

AI-driven automated operations introduced to Airtel’s existing BSS and created a Customer Frustration Index to measure improvements in real time.

Amdocs

18 Nov 2022

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

Case study

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

25 Oct 2021

Rapid entry into the fixed broadband market

Case study

Service & Network Automation

See how a new entrant to the broadband market deployed automated order-to-activation (O2A) processes.

01 Dec 2020

Drive-less optimization

Case study

A tier 1 European MNO wanted to follow a drive-less optimization1 approach, and engaged Amdocs after prioritizing key areas

Amdocs

22 Nov 2019

A strategic inventory modernization

Case study

Service & Network Automation

Learn how a leading European tier 1 service provider modernized its inventory system to accelerate a major network upgrade and prepare for 5G.

03 Jan 2018

ABI Research: Removing telco ecosystem complexities through end-to-end service and network orchestration

Research

ABI Research: Removing telco ecosystem complexities through end-to-end service and network orchestration