Data Intelligence Services
Transform CSP's complex data into an Intelligent, dynamic data foundation and harness data to boost business results and drive operational efficiencies through AI-driven insights.
Data Intelligence Services
Mastermind your data journey
Why initiate a data project? Usually it’s to modernize existing systems or capitalize on your data’s business potential. But focusing on one without the other can lead to siloed data or the inability to objectively measuring your data assets.
Amdcos multi-faceted data approach ensures architecture and workflows are infused with your business goals and that data is consolidated and and scalable.
Our data intelligence services guide you through the entire data journey, powering a transformation that fully leverages the vast amounts of data in your systems, and helping you deliver new measurable business opportunities.
Amdocs will help you transform your data infrastructure into a modern and scalable system on the cloud. Our Logical Data Model offers numerous benefits, including simplifying complex data structures and terminology, providing a business-ready data framework. With our help, you can implement end-to-end AI and analytics use cases serving your business KPIs. We'll work with you to define your customer journeys and experiences, and manage day-to-day operations to ensure data quality, cost control, and performance.
Data architecture & modeling
- Modern data structure
- Data model supporting customer hierarchy and associated profile attributes
- Organize data to leverage cloud capabilities
Data governance & privacy
- Handle data privacy and compliance
- Develop consistent data governance policies
- Migrate, merge and unify data & analytics platforms
- Utilize unique IP tooling & best practices
Operation & quality
- Manage day-to-day data platform operations
- Verify data quality, cost control & data performance SLAs.
- Ongoing improvement of processes:
- Adapt to new requirements & business needs
Analytics & ML
- Implement AI and analytics use cases
- Streamline ML models deployment to production (MLOps)
- Design customer journeys and customer experience
- Data consultancy
With experience modelling over 1000 CSP domains, entities, KPIs & attributes, we extract the full value from your raw data & transform it into business-ready data sets.
Closing the loop
We deliver and execute insights obtained by Amdocs core systems to create an end-to-end solution that goes all the way from insight to action.
Faster time to value
We ensure better insights and actions by verifying the compatibility of data being migrated to new systems.
We vouch for the data, verify your systems are performing throughout the process and ensure organizational business continuity.
Billing customer experience
From accuracy to smart bill presentment and automation
Segmentation, targeting, NBO, portfolio analysis
Engagement center optimization
Improve agent efficiency and customer satisfaction
CSP financial operations assurance & fraud prevention
From optimization 5G network load and Qos to Network planning and utilization analytics
Understand costumer profile & engagement
Three UK Harnesses Data to Drive Personalized Customer Experience with Amdocs
Project will see the UK-based operator migrate to a modern, cloud-based data architecture, enabling it to serve its customers contextual, timely recommendations and suggestions.Learn more
Amdocs Helping Comcast Business Update Business and Operations Support Systems
Amdocs helping to drive increased efficiency and speed time-to-market.Learn more
Amdocs Chosen by Three to Support its Enterprise Business in the UK in Multi-Year Deal
Amdocs partners with Three UK to go beyond mobile, and deliver world-class digital consumer-like customer experiences to enterprises.Learn more
Amdocs Data Intelligence Services
System modernization vs the business potential of data: Projects that focus exclusively on one approach deliver less than all-star results. Let’s try to understand why single-focus projects may fail.Learn more
No digital transformation project can succeed without a clear strategy and the proper tools to migrate subscribers efficiently, minimize churn and maximize customer satisfaction.Read more
Amdocs AI & Data Platform
Collect & monetize data from any source and scale to produce business-ready data and harness the power of embedded AI across the enterprise. This single, modular end-to-end platform manages and automates your operations and network – while delivering a superior customer experience.
Amdocs Integration Services
Connect all your applications, environments and partner solutions from one location. Powered by Amdocs iPaaS, our industry-leading, vendor-agnostic solution enables you to connect easily and seamlessly, shortening time to market and providing a single point of truth for your data.