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Data Intelligence Services
Transform CSP's complex data into an Intelligent, dynamic data foundation and harness data to boost business results and drive operational efficiencies through AI-driven insights.
Data Intelligence Services
Mastermind your data journey
Why initiate a data project? Usually it’s to modernize existing systems or capitalize on your data’s business potential. But focusing on one without the other can lead to siloed data or the inability to objectively measuring your data assets.
Amdcos multi-faceted data approach ensures architecture and workflows are infused with your business goals and that data is consolidated and and scalable.
Our data intelligence services guide you through the entire data journey, powering a transformation that fully leverages the vast amounts of data in your systems, and helping you deliver new measurable business opportunities.
Our offering
Amdocs will help you transform your data infrastructure into a modern and scalable system on the cloud. Our Logical Data Model offers numerous benefits, including simplifying complex data structures and terminology, providing a business-ready data framework. With our help, you can implement end-to-end AI and analytics use cases serving your business KPIs. We'll work with you to define your customer journeys and experiences, and manage day-to-day operations to ensure data quality, cost control, and performance.
Data architecture & modeling
- Modern data structure
- Data model supporting customer hierarchy and associated profile attributes
- Organize data to leverage cloud capabilities
Data governance & privacy
- Handle data privacy and compliance
- Develop consistent data governance policies
Data implementation
- Migrate, merge and unify data & analytics platforms
- Utilize unique IP tooling & best practices
Operation & quality
- Manage day-to-day data platform operations
- Verify data quality, cost control & data performance SLAs.
- Ongoing improvement of processes:
- Adapt to new requirements & business needs
Analytics & ML
- Implement AI and analytics use cases
- Streamline ML models deployment to production (MLOps)
Data consultancy
- Design customer journeys and customer experience
- Data consultancy
Benefits
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Better results
With experience modelling over 1000 CSP domains, entities, KPIs & attributes, we extract the full value from your raw data & transform it into business-ready data sets.
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Closing the loop
We deliver and execute insights obtained by Amdocs core systems to create an end-to-end solution that goes all the way from insight to action.
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Faster time to value
We ensure better insights and actions by verifying the compatibility of data being migrated to new systems.
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Lower risk
We vouch for the data, verify your systems are performing throughout the process and ensure organizational business continuity.
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Use cases
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Billing customer experience
From accuracy to smart bill presentment and automation
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Commerce intelligence
Segmentation, targeting, NBO, portfolio analysis
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Engagement center optimization
Improve agent efficiency and customer satisfaction
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Business assurance
CSP financial operations assurance & fraud prevention
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Network analytics
From optimization 5G network load and Qos to Network planning and utilization analytics
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Customer lifecycle
Understand costumer profile & engagement