Amdocs Logo

Mastermind your data journey

Why initiate a data project? Usually it’s to modernize existing systems or capitalize on your data’s business potential. But focusing on one without the other can lead to siloed data or the inability to objectively measuring your data assets.

Amdcos multi-faceted data approach ensures architecture and workflows are infused with your business goals and that data is consolidated and and scalable.

Our data intelligence services guide you through the entire data journey, powering a transformation that fully leverages the vast amounts of data in your systems, and helping you deliver new measurable business opportunities.

Our offering

Amdocs will help you transform your data infrastructure into a modern and scalable system on the cloud. Our Logical Data Model offers numerous benefits, including simplifying complex data structures and terminology, providing a business-ready data framework. With our help, you can implement end-to-end AI and analytics use cases serving your business KPIs. We'll work with you to define your customer journeys and experiences, and manage day-to-day operations to ensure data quality, cost control, and performance.

Data architecture & modeling

  • Modern data structure
  • Data model supporting customer hierarchy and associated profile attributes
  • Organize data to leverage cloud capabilities

Data governance & privacy

  • Handle data privacy and compliance
  • Develop consistent data governance policies

Data implementation

  • Migrate, merge and unify data & analytics platforms
  • Utilize unique IP tooling & best practices

Operation & quality

  • Manage day-to-day data platform operations
  • Verify data quality, cost control & data performance SLAs.
  • Ongoing improvement of processes:
  • Adapt to new requirements & business needs

Analytics & ML

  • Implement AI and analytics use cases
  • Streamline ML models deployment to production (MLOps)

Data consultancy

  • Design customer journeys and customer experience
  • Data consultancy

Benefits

  • Better results

    With experience modelling over 1000 CSP domains, entities, KPIs & attributes, we extract the full value from your raw data & transform it into business-ready data sets.

  • Closing the loop

    We deliver and execute insights obtained by Amdocs core systems to create an end-to-end solution that goes all the way from insight to action.

  • Faster time to value

    We ensure better insights and actions by verifying the compatibility of data being migrated to new systems.

  • Lower risk

    We vouch for the data, verify your systems are performing throughout the process and ensure organizational business continuity.

Video gallery

 

Use cases

  • Billing customer experience

    From accuracy to smart bill presentment and automation

  • Commerce intelligence

    Segmentation, targeting, NBO, portfolio analysis

  • Engagement center optimization

    Improve agent efficiency and customer satisfaction

  • Business assurance

    CSP financial operations assurance & fraud prevention

  • Network analytics

    From optimization 5G network load and Qos to Network planning and utilization analytics

  • Customer lifecycle

    Understand costumer profile & engagement

WHY STOP
AT AVERAGE?

make it
amazing

Your future looks
breath-taking from here

cloud

Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant

automation

Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

Fill your customers’ day
with content they love

media

Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.

digital

Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible

5G

Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.

Explore

about Amdocs

Discover how Amdocs can help your business.

cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

about Amdocs
cloud
automation
media
digital
5G

Close

 

Apologies, our website does not support this browser