Assure customer expectations & gain a competitive edge in complex cloud networks

Deploying cloud-native networks across the edge and core exponentially increases complexity. Yet at the same time, to effectively monetize your network, it’s crucial to deliver highly performant and reliable services.

Amdocs Helix Service Assurance Suite is an intelligent, integrated solution for fault, performance and service quality management, whose customer-centric focus and advanced automation empowers your organization to exceed expectations and gain a competitive edge.

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Winner - FutureNet Asia Orchestration Award for the most innovative automated service orchestration solution deployed in APAC


  • Multi-faceted integrated suite, managing all aspects of service quality

    Monitor service & customer experience in correlation with supporting network resources for predictive prevention of service degradations and rapid issue resolution.

  • Faster problem resolution

    Detects, isolates and diagnoses services problems and network faults. Automates discovery of network & service topology and resolves issues with prescriptive resolution, reducing MTTR and minimizing service disruptions.

  • Improved customer experience

    Ensures service quality and SLA commitments by monitoring real-time performance and addressing issues through proactive detection and resolution of poor services and network performance.

  • Analytics-driven operational efficiency

    Addresses the daily, ongoing management and assurance needs of services delivered to customers, while quickly identifying, resolving and preventing network disruptions.


Datasheet: Amdocs Helix Service Assurance Suite
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Your future looks
breath-taking from here


Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant


Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

Fill your customers’ day
with content they love


Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.


Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible


Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.


about Amdocs

Discover how Amdocs can help your business.


Your future looks breath-taking from here.


Simplify the complex, deliver the brilliant.


Fill your customers’ day with content they love.


Reinvent the customer experience. Every day.


Make today’s impossible tomorrow’s possible.



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