Consumer Experience & Monetization


BENEFITS

  • Redefine customer engagements

    Offer a rich omnichannel experience and consistently drive value across the user lifecycle

  • Accelerate growth beyond the core

    Enable intelligence-driven interactions to improve upsell and cross-sell of digital services & bundles

  • Drive efficiency and cost reduction

    Reduce the cost to serve by increasing self-service adoption

  • Be agile in the age of disruption

    Increase competitiveness to meet ever-demanding consumer expectations


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Learn More

  • Market Share

    Monetisation platforms: 2018 WORLDWIDE MARKET SHARE REPORT BY ANALYSYS MASON

    Recognized Amdocs as the global leader in the overall market for the 11th consecutive year, with an estimated market share of 23%

  • Market Research

    Compete at the pace of digital-native players

    The critical shift from monolithic to platform-based digital enablement for operators

  • Market Insight

    5G Monetization: From Use Cases to Business Models

    Insights from practical use cases and the key technology enablers

  • Market Insight

    User privacy in the age of GDPR and other global regulations

    In-depth survey on steps operators are taking and the opportunity to deliver an enhanced customer experience

  • Market Report

    IHS Revenue Management 2018 Annual Report

    Ranks Amdocs as the global leader in the overall revenue management market with an estimated market share of 22%

  • Market Insight

    Guide to Artificial Intelligence For Customer Care

    In-depth survey on steps operators are taking and the opportunity to deliver an enhanced customer experience

  • Offering

    Amdocs Digital Enablement Platform: DigitalONE

    Cloud-native and microservices based, covering the full lifecycle of care and commerce processes to enable business agility and a faster time to market

  • Offering

    Amdocs Digital Identity

    Based on the acquisition of UXP Systems, Amdocs’ User Lifecycle Management platform empowers digital user relationships to succeed in the internet economy

  • Offering

    Amdocs Digital Monetization

    Market-leading solutions for monetizing service provider offerings, ensuring their success in transforming to a digital service provider

  • Offering

    Amdocs Intelligence Platform

    Leverage artificial intelligence to make a meaningful, quantifiable, and differentiating impact

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