Consumer Experience & Monetization

Accelerate your digital journey with an open and dynamic approach to modernization

To meet the high-velocity and complex needs of your business, Amdocs’ open and dynamic digital suite is enabled by modular offerings using CI/CD, DevOps, the cloud and microservices for better elasticity and improved TCO.

Regardless of your digital journey, we have a modernization path that fits your needs. Don’t take our word for it - Gartner named us a leader in both the 2019 IRCM and OSS Magic Quadrants.

Sell more with contextual commerce

DigitalONE enables you to leverage microservices and third-party partnerships to launch new consumer offerings in minutes

Deliver intuitive care across the user lifecycle

Address needs in a proactive, personalized and frictionless way in the user’s channel of choice

Digitalize channel engagements

Give consumers and agents a 360-degree view of the customer to optimize both digital and physical touchpoints

Rapidly create innovative offers & bundles

CatalogONE leverages microservices, the cloud and partner offerings to quickly create new bundles and offers

A game-changing approach to 5G monetization

Introducing RevenueONE, a new cloud-native solution tailored for the digital economy

Support the entire business lifecycle

Rapidly & securely monetize any product or service with Amdocs Optima, a pre-packaged BSS suite

A1's Digital Modernization Journey

With Amdocs, not a single delivery date was missed

Next Steps
success story
Three Ireland: The ultimate digital customer experience

Three Ireland CIO Stephen Reidy discusses Three’s successful business-driven digital transformation driving the ultimate seamless omnichannel customer experience and much more - fully managed by Amdocs

customer success
Three Ireland digital-first customer experience

Three Ireland successfully realizing their vision to create a personalized and predictive digital-first omnichannel experience as part of their business-led digital transformation.

market research
User privacy in the age of GDPR and other global regulations

In-depth survey on steps operators are taking on privacy and the opportunity to deliver an enhanced customer experience

data sheet
Amdocs DigitalONE

Download the DigitalONE data sheet

Amdocs Order Handling

Amdocs Order Handling ensures the successful delivery of your customers’ orders for any service, from any source, at any volume, serving all lines of business and channels in real-time

market insight
Bringing your IT in line with your business

Gary Miles, Amdocs’ chief marketing officer, discusses the growing divide between IT and operations, DevOps readiness and how content is changing the market

market report
Gartner 2019 Integrated Revenue and Customer Management Magic Quadrant: Amdocs named as a Leader

In addition to our long track record of product innovation and ability to deliver projects on any cloud, we were also ranked in the highest overall position for “ability to execute”

market insight
5G: Monetize the Next

Learn more how a focus on 5G business models can help maximize your 5G monetization potential

market research
Digital identity: central to going digital for service providers

Download report by TM Forum on how identity and user management can be a strategic capability that goes to the very heart of the customer relationship

market share
Monetization platforms: 2018 worldwide market share report by Analysys Mason

Download report that recognizes Amdocs as the global leader in the overall market for the 11th consecutive year, with an estimated market share of 23%