CONSUMER EXPERIENCE & MONETIZATION

Accelerate your digital journey with an open and dynamic approach to modernization

Sell more with contextual commerce

Leverage microservices and third-party partnerships to launch new consumer offerings in minutes

Deliver intuitive care across the user lifecycle

Address needs in a proactive, personalized and frictionless way in the user’s channel of choice

Digitalize channel engagements

Give consumers and agents a 360-degree view of the customer to optimize both digital and physical touchpoints

Rapidly create innovative offers & bundles

Create new bundles and offers faster by leveraging microservices, the cloud and partner offerings

Capture revenues with flexible payment & billing

Monetize your subscriber base by providing easy and flexible billing and payment options

To meet the high-velocity and complex needs of your business, Amdocs’ open and dynamic digital suite is enabled by modular offerings using CI/CD, DevOps, the cloud and microservices for better elasticity and improved TCO.

Regardless of your digital journey, we have a modernization path that fits your needs. Don’t take our word for it; Gartner named us a leader in both the 2019 IRCM and OSS Magic Quadrants.

A1's Digital Modernization Journey

With Amdocs, not a single delivery date was missed

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market insight
Bringing your IT in line with your business

Gary Miles, Amdocs’ chief marketing officer, discusses the growing divide between IT and operations, DevOps readiness and how content is changing the market

market report
Gartner 2019 Integrated Revenue and Customer Management Magic Quadrant: Amdocs named as a Leader

In addition to our long track record of product innovation and ability to deliver projects on any cloud, we were also ranked in the highest overall position for “ability to execute”

market insight
5G: Monetize the Next

Learn more how a focus on 5G business models can help maximize your 5G monetization potential

market research
Digital identity: central to going digital for service providers

Download report by TM Forum on how identity and user management can be a strategic capability that goes to the very heart of the customer relationship

market share
Monetization platforms: 2018 worldwide market share report by Analysys Mason

Download report that recognizes Amdocs as the global leader in the overall market for the 11th consecutive year, with an estimated market share of 23%

market research
The critical shift from monolithic to platform-based digital enablement

Download the free report from Analysys Mason on the need for greater agility and how fast time to market can be achieved by deploying platform-based digital enablement capabilities

market research
User privacy in the age of GDPR and other global regulations

In-depth survey on steps operators are taking on privacy and the opportunity to deliver an enhanced customer experience

market insight
Establish operational coexistence in hybrid environments

Avishai Sharlin, Amdocs’ general manager of technology, explains the need for a hybrid environment centered on coexistence for successful modernization

market insight
How to make AI smarter

Gary Miles, Amdocs’ chief marketing officer, explains why data and intelligence flowing between the CIO and CMO tower providers a better, customized user experience

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