Mastering the Digital Hybrid IT Operations

Engineering-driven operations that accelerate your digital journey by masking hybrid IT complexity through AI, automation & SRE methodologies

As communication & media service providers strive to become more digital, they’re forced to manage their IT in hybrid mode because not everything can be modernized at once and some legacy will remain for the foreseeable future.


Amdocs SmartOps helps accelerate the digital journey while improving the efficiency of the existing IT, and masking the hybrid complexity using AI, automation and SRE methodologies

Amdocs Global SmartOps

What does the future hold for your operations?

Amdocs SmartOps fully automates your end to end business and operational processes for both planed and faults scenarios, all in a cloud native environment.

Driven by the power of artificial intelligence your systems can now predict issues before they accrue pre-empting them with the optimal resolution all with full automation and zero touch.

VodafoneZiggo relies on SmartOps to deliver a seamless customer experience

VodafoneZiggo expects 100% service availability. Learn how they partnered with Amdocs to deliver a seamless experience.

white paper
AI Driven Operations

TM Forum research on the use of AI in telco operations