Mastering the Digital Hybrid IT Operations
Engineering-driven operations that accelerate your digital journey by masking hybrid IT complexity through AI, automation & SRE methodologies
As communication & media service providers strive to become more digital, they’re forced to manage their IT in hybrid mode because not everything can be modernized at once and some legacy will remain for the foreseeable future.
Amdocs SmartOps helps accelerate the digital journey while improving the efficiency of the existing IT, and masking the hybrid complexity using AI, automation and SRE methodologies
What does the future hold for your operations?
Amdocs SmartOps fully automates your end to end business and operational processes for both planed and faults scenarios, all in a cloud native environment.
Driven by the power of artificial intelligence your systems can now predict issues before they accrue pre-empting them with the optimal resolution all with full automation and zero touch.
Service delivery & vendor management, security, compliance and business visibility
Build efficient and gradual modernization strategy & architecture
Full DevOps application services for Amdocs and other systems
End-to-end monitoring, issue handling and prevention with full ITSM support
AI-powered decisions, collaborative extreme, DSP best practices and SRE support
Committed to better SLAs and KPIs with pre-emptive and self-healing operation, SRE mode of work
DevOps driven CI/CD across modern and legacy, "shift left" with self-service to shorten IT service cycles
Committed to TCO reduction from day 1 while delivering a better service
Enable hybrid multi-cloud/on-premise strategy from consultancy to ongoing operations
SRE mode of operation to continuously improve service reliability while modernizing and consolidating legacy
VodafoneZiggo expects 100% service availability. Learn how they partnered with Amdocs to deliver a seamless experience.
TM Forum research on the use of AI in telco operations