Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Whitepaper: Inventory 3.0, next-generation cloud-native inventory

Whitepaper

Service & Network Automation

Whitepaper: Inventory 3.0, next-generation cloud-native inventory

Analysys Mason

05 Jul 2023

Why connectivity providers must prepare for a new digital divide

Blog

Communication service providers need to realize that the digital challenge that now faces us is the experience divide.

Author Image

Niall Norton, General Manager

Amdocs Networks

26 Jun 2023

The digital divide is changing – for better and worse

Article

Recent years have exposed certain aspects of our connectivity that must be addressed to prevent the widening of the digital divide.

Anthony Goonetilleke, Group President of Technology & Head of Strategy

Amdocs

19 May 2023

Using ML to drive postpaid migrations

Article

Studio Services

Data & Gen AI Studio

Data intelligence

Using ML to drive postpaid migrations

Gal Tamir, Revenue Growth Team Lead

Amdocs

14 Apr 2023

The promise of data to transform CSPs' business

Blog

Studio Services

Data & Gen AI Studio

Data intelligence

CSPs face the dual challenges of growing revenues to support investment in 5G, fiber other infrastructure, while also reducing costs.

Gal Schreiber, Product Marketing Director

Amdocs

14 Apr 2023

Intelligent migration

Article

Data & Gen AI Studio

Data intelligence

No digital transformation can succeed without clear strategy & the proper tools to migrate subscribers, reduce churn & maximize customer satisfaction.

Amdocs

14 Apr 2023

MVNO at your pace: Providing optimal customer experiences with digital brands

Blog

Digital brands for communications

Customer experience (CX) is crucial for any business, including telecom sub-brands, as it directly impacts customer satisfaction, loyalty & retention

Author Image

Yossi Elia, Head of Business development and customer success, digital brands, customer experience

Amdocs

03 Apr 2023

It's time to refocus

Whitepaper

A look at CSPs’ use of customer journey KPIs, financial investment into specific digital initiatives, and the use of digital and live-agent channels.

Amdocs

20 Mar 2023

Don't just automate, hyperautomate!

Blog

For CSPs seeking to automate their business to support 5G use case monetization, it’s simply not enough to automate in a siloed, tactical fashion.

Sholom Weglein, Product Marketing Lead, SI Services

Amdocs

01 Mar 2023

Digital Consumer Insights 2022 Analysis: Telco TV & Video

Analyst report

Digital Consumer Insights 2022 Analysis: Telco TV & Video

25 Jan 2023

Globe of Good – an award-winning story of disaster-relief cooperation between Amdocs and Globe

Case study

It’s important because we know communication is aid. It’s like water and electricity.

27 Dec 2022

Amdocs identifies digital as a key pillar and helps clients transform their digital experience

Analyst report

Customer Experience Suite

GlobalData's reviews Amdocs' Digital Experience offering, reveals Amdocs has capabilities to help businesses streamline digital experiences.

GlobalData

20 Dec 2022