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What's Next for AI in Telecom? Insights from MWC 2025

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MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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Amdocs VoC program showcased in thought-leadership webinar

Video

Customer Centricity

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Alchemer & Amdocs

47:50

04 Apr 2022

The proof of the pudding is in the eating. What is the proof of your solution?

Article

Customer Centricity

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Amdocs

30 Mar 2022

Podcast

The Great Indoors

Beth Shaw, CEO and founder of YogaFit Training Systems, joins Matt to discuss her latest book and her work as a recovery an health coach.

Matt Roberts, Amdocs

S4 E2

22 Mar 2022

Podcast

The Great Indoors

Matt sits down with Erin Brockovich (yes, that Erin Brockovich) to discuss Erin’s environmental activism, her thoughts on the climate crisis and more.

Matt Roberts, Amdocs

S4 E1

08 Mar 2022

Video

Customer Centricity

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Amdocs

8:45

16 Feb 2022

Blog

Customer Centricity

Laliv Amrami, Customer Success Manager

Amdocs

15 Feb 2022

Podcast

Customer Centricity

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

15 Feb 2022

Do you really know how customer-centric you are?

Article

Customer Centricity

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

Amdocs

10 Feb 2022

Research

Customer Centricity

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Amdocs

05 Jan 2022

Podcast

The Great Indoors

Matt is joined by leading executives and influencers to discuss how the service provider community is helping their communities.

Matt Roberts, Amdocs

S3 E15

1:11:24

07 Dec 2021

Podcast

The Great Indoors

Matt is joined by leaders of the 5G Open Innovation Lab to discuss some of the fascinating solutions that will change the way we live our lives

Matt Roberts, Amdocs

S3 E14

1:17:23

30 Nov 2021

Podcast

The Great Indoors

Matt is joined by two industry leaders as they tackle diversification strategies, the cloud revolution and more...

Matt Roberts, Amdocs

S3 E13

23 Nov 2021

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Beth Shaw, CEO and founder of YogaFit Training Systems, joins Matt to discuss her latest book and her work as a recovery an health coach.

Matt Roberts, Amdocs

Matt sits down with Erin Brockovich (yes, that Erin Brockovich) to discuss Erin’s environmental activism, her thoughts on the climate crisis and more.

Matt Roberts, Amdocs

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Laliv Amrami, Customer Success Manager

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Matt is joined by leading executives and influencers to discuss how the service provider community is helping their communities.

Matt Roberts, Amdocs

Matt is joined by leaders of the 5G Open Innovation Lab to discuss some of the fascinating solutions that will change the way we live our lives

Matt Roberts, Amdocs

Matt is joined by two industry leaders as they tackle diversification strategies, the cloud revolution and more...

Matt Roberts, Amdocs

Topics

Insights

Products & Services

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

Alchemer hosted Amdocs for a thought leadership webinar on VoC.

Six steps to ensuring that your solution addresses your customer’s business needs.

Judi Weiss, Customer Success Manager

Beth Shaw, CEO and founder of YogaFit Training Systems, joins Matt to discuss her latest book and her work as a recovery an health coach.

Matt Roberts, Amdocs

Matt sits down with Erin Brockovich (yes, that Erin Brockovich) to discuss Erin’s environmental activism, her thoughts on the climate crisis and more.

Matt Roberts, Amdocs

Join Liisa Puurunen of Elisa, as she shares the firm's journey to better understand its international B2B customers & the role a VoC program can play.

Blog #1: Business is a social act

Laliv Amrami, Customer Success Manager

How does Amdocs use WIIFM (what’s in it for me?) in its VoC program?

Four principles for B2B companies to act on, so they can measure and improve.

Laliv Amrami, Customer Success Manager

The pivotal role customer service agents play in successful brands and the technology that enables them to fly.

Matt is joined by leading executives and influencers to discuss how the service provider community is helping their communities.

Matt Roberts, Amdocs

Matt is joined by leaders of the 5G Open Innovation Lab to discuss some of the fascinating solutions that will change the way we live our lives

Matt Roberts, Amdocs

Matt is joined by two industry leaders as they tackle diversification strategies, the cloud revolution and more...

Matt Roberts, Amdocs

Topics

Insights

Products & Services