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What's Next for AI in Telecom? Insights from MWC 2025

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MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

Case study

Monetization

Financial Services

Banking

Digital transformation

Case Study: Société Générale Luxembourg Transforms Core Banking Systems with Cloud Migration by Astadia

27 Nov 2024

Case study

Financial Services

Banking

Digital transformation

Case Study: Deutsche Asset Management Achieves $7 million Annual savings with Mainframe Modernization

27 Nov 2024

Case study

Financial Services

Digital transformation

Monetization

Case Study: Foyer Group Modernizes Legacy Systems, Achieves Enhanced Agility and Cost Efficiency with Astadia

27 Nov 2024

When our customers share their feedback - we listen and act!

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Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

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Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Analyst report

Cloud

Digital transformation

Omdia Vendor Services Review: Amdocs

James Crawshaw, Practice Leader, Service Provider Transformation & Roz Roseboro, Principal Analyst, Service Provider Transformatio

Omdia

11 Feb 2024

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Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

Enabling NTT COMWARE's ambitious cloud transformation

Case study

Studio Services

Cloud

Digital transformation

Enabling NTT COMWARE's ambitious cloud transformation

Amdocs

11 Sep 2023

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Digital

DTW Catalyst 2023

Digital transformation

This year’s industry leader summit in Copenhagen is about embracing the opportunity to reshape the future, and introducing the innovations that are go

Vardit Kuznik-Bitan, Head of Product and Solutions Marketing

Amdocs

11 Sep 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

The Voice of the Customer Diaries: Learnings from a global Voice of the Customer program

Blog

Customer Centricity

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

Amdocs

17 Jan 2023

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Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Case Study: Société Générale Luxembourg Transforms Core Banking Systems with Cloud Migration by Astadia

Case Study: Deutsche Asset Management Achieves $7 million Annual savings with Mainframe Modernization

Case Study: Foyer Group Modernizes Legacy Systems, Achieves Enhanced Agility and Cost Efficiency with Astadia

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

Omdia Vendor Services Review: Amdocs

James Crawshaw, Practice Leader, Service Provider Transformation & Roz Roseboro, Principal Analyst, Service Provider Transformatio

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Enabling NTT COMWARE's ambitious cloud transformation

This year’s industry leader summit in Copenhagen is about embracing the opportunity to reshape the future, and introducing the innovations that are go

Vardit Kuznik-Bitan, Head of Product and Solutions Marketing

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Running an effective Voice of the Customer (VoC) program is crucial to your ability to measure and improve customer experience.

Stefan Kerner, Voice of Customer Consultant

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