Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Feet in the cloud; Experience in the sky

Article

Laying foundations for data-driven customer experience

Mark Burnard

Global Service Line Owner, Data and Intelligence Amdocs Cloud

10 Jun 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

GlobalData Report – CSPs Telco-Techco Transformation

Analyst report

GlobalData Report – CSPs Telco-Techco Transformation

GlobalData

13 Feb 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

Amdocs wins Light Reading’s prestigious Leading Lights award for Wireless Technology Vendor of the Year

Award

Amdocs wins Wireless Technology Vendor of the Year award.

Naomi Weiser, Head of Speakers & Awards Bureau

Amdocs

26 Sep 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Whitepaper: Inventory 3.0, next-generation cloud-native inventory

Whitepaper

Service & Network Automation

Whitepaper: Inventory 3.0, next-generation cloud-native inventory

Analysys Mason

05 Jul 2023

Case study: Amdocs empowers South American operator’s 5G network evolution and cloud adoption

Case study

Service & Network Automation

Case study: Amdocs empowers South American operator’s 5G network evolution and cloud adoption

Amdocs

23 May 2023

Fiber: the timeless technology

Blog

Fiber deployment is still as critical to our telecommunications systems today as ever before. Why is that?

Author Image

Ana Redondo, Product Strategy Lead

Amdocs Networks

24 Apr 2023

Taking the network to the cloud, why do it and what is gained from it?

Blog

What does the disaggregation of RAN & networks mean for CSPs moving to the cloud? The aim: edge2edge service architecture to nurture new functionality

Author Image

Luc-Yves Pagal Vinette, Product Marketing Director of E2E Solutions

Amdocs Networks

03 Apr 2023