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What's Next for AI in Telecom? Insights from MWC 2025

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GenAI

MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

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Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

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Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

Blog

Women in Tech

From a young age I was encouraged by my teachers and parents to study technology, software and engineering.

Shaden Bsharat, Software Engineer & GAI Specialist

Amdocs

22 Nov 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Blog

Women in Tech

It takes courage to make career changes.

Sharon Mayblum, Head of International Partnerships and Business Development

Vindicia, an Amdocs company

10 Jul 2023

Unlocking your potential: How Amdocs empowers new and existing talent

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Corporate

Unlocking your potential: How Amdocs empowers new and existing talent

Amdocs

13 Jun 2023

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Cloud

Corporate

Sourced achieves prestigious AWS competency after rigorous assessment and audit.

Amdocs

24 May 2023

Blog

Women in Tech

In my family, particularly in my village, women generally didn’t work. But my parents had a vision of educating their children.

Rekha Shetty - Software Testing Line Manager, Amdocs Quality Engineering (AQE)

Amdocs Global Services

16 May 2023

Blog

Women in Tech

Roselle Cariño, Technical and Business Operations Line Manager

SmartOps Globe Account, Manilla

18 Apr 2023

I attribute my success to being able to understand my customer’s perspective

Blog

Women in Tech

I’m excited to see more and more companies, including Amdocs, are not concerned by career gaps and are active in helping women relaunch their careers.

Theresa Hawley, Services Business Leader – Americas, Amdocs Networking Software Division

Amdocs Technology

08 Mar 2023

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

From a young age I was encouraged by my teachers and parents to study technology, software and engineering.

Shaden Bsharat, Software Engineer & GAI Specialist

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

It takes courage to make career changes.

Sharon Mayblum, Head of International Partnerships and Business Development

Unlocking your potential: How Amdocs empowers new and existing talent

Sourced achieves prestigious AWS competency after rigorous assessment and audit.

In my family, particularly in my village, women generally didn’t work. But my parents had a vision of educating their children.

Rekha Shetty - Software Testing Line Manager, Amdocs Quality Engineering (AQE)

Roselle Cariño, Technical and Business Operations Line Manager

I’m excited to see more and more companies, including Amdocs, are not concerned by career gaps and are active in helping women relaunch their careers.

Theresa Hawley, Services Business Leader – Americas, Amdocs Networking Software Division

Topics

Insights

Products & Services

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

All Insights

Type

Topic

Products & Services

Tags

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

From a young age I was encouraged by my teachers and parents to study technology, software and engineering.

Shaden Bsharat, Software Engineer & GAI Specialist

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

It takes courage to make career changes.

Sharon Mayblum, Head of International Partnerships and Business Development

Unlocking your potential: How Amdocs empowers new and existing talent

Sourced achieves prestigious AWS competency after rigorous assessment and audit.

In my family, particularly in my village, women generally didn’t work. But my parents had a vision of educating their children.

Rekha Shetty - Software Testing Line Manager, Amdocs Quality Engineering (AQE)

Mentoring is my passion, sharing my knowledge with all, regardless of gender. I lead by example.

Roselle Cariño, Technical and Business Operations Line Manager

I’m excited to see more and more companies, including Amdocs, are not concerned by career gaps and are active in helping women relaunch their careers.

Theresa Hawley, Services Business Leader – Americas, Amdocs Networking Software Division

Topics

Insights

Products & Services