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Real digital transformation is more than a good-looking customer interface.

Service fulfilment and operations complexities and processes create challenges throughout the digital transformation journey. Distributed, siloed operation systems make it difficult to efficiently control and run operational processes, while a complex, fragmented fulfilment process – comprising a multitude of unintegrated touch points with manual steps along the way – leads to inaccuracies and order fallouts. 

Amdocs Digital-to-Network Automation Solution overcomes these challenges, introducing an efficient, automated and integrated approach to the fulfilment, activation, orchestration and operation of any consumer/enterprise service – with full-service lifecycle management capabilities.

Benefits

  • Improved customer satisfaction

    Reduced service order processing time, order fallouts and human error – driven by automation.

  • Simplified operations

    Unified BSS integration, reusable service design templates and enhanced fulfilment process.

  • Holistic end-to-end service lifecycle automation

    Efficient, automated and integrated approach to the fulfilment, activation, orchestration and operation of any consumer/enterprise service.

  • Enhanced visibility & control

    Federated and complete inventory view of all network resources, service orders and fulfilment tasks.