Introducing CES20

Accelerate your journey to the cloud

The cloud is driving new services, revenue opportunities and experiences. To enable this and support complex business operations, service providers worldwide must embark on transformation journeys centered on the cloud.

Introducing CES20. A cloud-native version of Amdocs’ market-leading customer experience suite, which offers service providers:

  • A safe and rapid path to the cloud
  • The ability to move from legacy systems to a leading microservices-based suite
  • The only 5G-ready-suite available in the market

CES20 resides within amdocsONE, and includes the critical cloud-centric offerings Amdocs is known for. Its cloud-agnostic framework means it can fit any major cloud or multi-cloud environment. An open, modular architecture ensures it’s suitable for any transformation strategy.

Amdocs CES20

Leverage CES20 to maximize the benefits of cloud, improve TCO, shorten time-to-value, provide state of the art customer experience, introduce new business models, create an extensive partner ecosystem and monetize content and innovative digital, 5G & IoT offerings.


Delivers a configurable omnichannel experience for all customer types, and care & commerce journeys


Launch new services in minutes by leveraging an open, cloud-based catalog.


Capture every 5G monetization opportunity with this cloud-native solution.

Service & Network Automation

Efficiently operate hybrid networks. Simplify and streamline design, inventory and orchestration.

Amdocs Order Handling

Amdocs Order Handling ensures the successful delivery of your customers’ orders for any service, from any source, at any volume, serving all lines of business and channels in real-time

Next Steps
success story
Three Ireland: The ultimate digital customer experience

Three Ireland CIO Stephen Reidy discusses Three’s successful business-driven digital transformation driving the ultimate seamless omnichannel customer experience and much more - fully managed by Amdocs

Amdocs wins prestigious Leading Lights award for Outstanding Digital Enablement Vendor

Amdocs has walked away with the Outstanding Digital Enablement Vendor award at Light Reading Leading Lights 2020 online awards

white paper
Transforming DevOps engineers lifetime value with a cloud native development platform

Our latest paper in collaboration with Red Hat and Intel describes the need for an accelerated microservices development platform and how Amdocs MS360 addresses it.

success story
Three Ireland digital-first customer experience

Three Ireland successfully realizing their vision to create a personalized and predictive digital-first omnichannel experience as part of their business-led digital transformation.

case study
Sprint digital transformation case study

Sprint digital transformation implementing DigitalONE and CatalogONE with a unique co-development approach enable digital, omnichannel experiences and continuous new, fast-to-market offerings and reduced cost.

white paper
Centralized product catalogs will be key to differentiation in the 5G era

5G will mandate extensive product catalog capabilities for supporting new business models, use of network resources and for engaging with external ecosystems and third party partners, in order to effectively monetize new opportunities.

data sheet
CES20 – The cloud-native customer experience suite

Amdocs’ market-leading customer experience suite is now cloud-native. Read more details here.

data sheet
Amdocs DigitalONE commerce solution

Everything you need to know about delivering a highly integrated digital commerce experience

data sheet
Amdocs CatalogONE – A new catalog paradigm

Learn how CatalogONE can help you bring innovative new services to market faster than the competition

data sheet
RevenueONE - Taking charging to the edge

Capture every revenue opportunity of the 5G digital economy. Take the world of charging and billing to the edge.

Let's Talk