Introducing CES20
Accelerate your journey to the cloud
The cloud is driving new services, revenue opportunities and experiences. To enable this and support complex business operations, service providers worldwide must embark on transformation journeys centered on the cloud.
Introducing CES20. A cloud-native version of Amdocs’ market-leading customer experience suite, which offers service providers:
- A safe and rapid path to the cloud
- The ability to move from legacy systems to a leading microservices-based suite
- The only 5G-ready-suite available in the market
CES20 resides within amdocsONE, and includes the critical cloud-centric offerings Amdocs is known for. Its cloud-agnostic framework means it can fit any major cloud or multi-cloud environment. An open, modular architecture ensures it’s suitable for any transformation strategy.
Leverage CES20 to maximize the benefits of cloud, improve TCO, shorten time-to-value, provide state of the art customer experience, introduce new business models, create an extensive partner ecosystem and monetize content and innovative digital, 5G & IoT offerings.
Delivers a configurable omnichannel experience for all customer types, and care & commerce journeys
Launch new services in minutes by leveraging an open, cloud-based catalog.
Capture every 5G monetization opportunity with this cloud-native solution.
Efficiently operate hybrid networks. Simplify and streamline design, inventory and orchestration.
Cloud-agnostic, and can fit any major cloud or multi-cloud environment
Agility, scalability, automation, reduced time-to-market and more
Integrated suite means one point of contact and increased cost efficiencies
Supports any transformation journey regardless of current entry point
Full DevOps environment for maximum business agility and IT velocity
Amdocs Order Handling ensures the successful delivery of your customers’ orders for any service, from any source, at any volume, serving all lines of business and channels in real-time
Three Ireland CIO Stephen Reidy discusses Three’s successful business-driven digital transformation driving the ultimate seamless omnichannel customer experience and much more - fully managed by Amdocs
Amdocs has walked away with the Outstanding Digital Enablement Vendor award at Light Reading Leading Lights 2020 online awards
Our latest paper in collaboration with Red Hat and Intel describes the need for an accelerated microservices development platform and how Amdocs MS360 addresses it.
Three Ireland successfully realizing their vision to create a personalized and predictive digital-first omnichannel experience as part of their business-led digital transformation.
Sprint digital transformation implementing DigitalONE and CatalogONE with a unique co-development approach enable digital, omnichannel experiences and continuous new, fast-to-market offerings and reduced cost.
5G will mandate extensive product catalog capabilities for supporting new business models, use of network resources and for engaging with external ecosystems and third party partners, in order to effectively monetize new opportunities.
Amdocs’ market-leading customer experience suite is now cloud-native. Read more details here.
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