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What's Next for AI in Telecom? Insights from MWC 2025

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What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

The triumph of teamwork: Amdocs and Globe's award-winning disaster relief partnership

Case study

Tales of Amazing

The triumph of teamwork: Amdocs and Globe's award-winning disaster relief partnership

Amdocs

19 Jan 2024

Drive revenue and enhance customer satisfaction with Amdocs Bill Experience: A case study with a tier 1 Canadian telecom

Case study

Drive revenue and enhance customer satisfaction with Amdocs Bill Experience: A case study with a tier 1 Canadian telecom

Amdocs

11 Oct 2023

Globe of Good – an award-winning story of disaster-relief cooperation between Amdocs and Globe

Case study

It’s important because we know communication is aid. It’s like water and electricity.

27 Dec 2022

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

Case study

AI-driven automated operations introduced to Airtel’s existing BSS and created a Customer Frustration Index to measure improvements in real time.

Amdocs

18 Nov 2022

XL Axiata's zero-touch automation resolves problems before they impact customers

Case study

Amdocs’ enabled AI-driven, self-healing solution implemented amidst increasing operational and management complexity.

Amdocs

18 Nov 2022

Enabling a world-class experience for Cellcom consumers through digital transformation

Case study

Digital transformation

Amdocs delivers digital modernization project to enable world-class experience for Cellcom consumer and enterprise customers

22 Mar 2022

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

Case study

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

25 Oct 2021

Open RAN case study: Advancing connectivity in Indonesia

Case study

See how our role in a first-of-its-kind community lab helped improve connectivity across Indonesia

Amdocs

08 Apr 2021

How Rogers Communications became a machine-learning pioneer for fraud detection

Case study

“Fraud is evolving and becoming more sophisticated,” says Nurlan Karimov, Rogers Communications' Senior Fraud Management expert.

Jeff Barak

12 Jan 2021

Rapid entry into the fixed broadband market

Case study

Service & Network Automation

See how a new entrant to the broadband market deployed automated order-to-activation (O2A) processes.

01 Dec 2020

Reinvention through M&A: Three Ireland’s digital-led approach to achieve the ultimate seamless omnichannel customer experience

Case study

See how an award-winning digital transformation is gaining and retaining customers – thanks to an awesome new omnichannel experience.

05 Feb 2020

Drive-less optimization

Case study

A tier 1 European MNO wanted to follow a drive-less optimization1 approach, and engaged Amdocs after prioritizing key areas

Amdocs

22 Nov 2019