Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Enabling service agility and efficiency through automation to drive efficiencies and digital experiences

Podcast

Graham Lynch from Communications Day interviews Zoltan Losteiner, VP CBE at Amdocs.

43:21

15 Dec 2022

eBPA solution sets a precedent for how we’ll work at Vodafone Germany going forward

Blog

Amdocs' electronic bill presentment & analytics (eBPA) digital invoice solution is LIVE.

Author Image

Ben Griffiths, Customer Centricity team

Amdocs

07 Dec 2022

XL Axiata's zero-touch automation resolves problems before they impact customers

Case study

Amdocs’ enabled AI-driven, self-healing solution implemented amidst increasing operational and management complexity.

Amdocs

18 Nov 2022

Airtel reduces customer frustration to near-zero levels with AI-driven automated operations

Case study

AI-driven automated operations introduced to Airtel’s existing BSS and created a Customer Frustration Index to measure improvements in real time.

Amdocs

18 Nov 2022

DTW 2022: Harnessing AI to resolve issues before they impact customers

Blog

Amdocs insights from Digital Transformation World 2022 in Copenhagen

Michael Youds, PR Manager, EMEA

Amdocs

11 Nov 2022

Amdocs at Bloomberg Live: Optimizing the client experience with AI

Video

How can automation, low-code / no-code, the cloud and more create a better workforce and business success?

21 Oct 2022

DTW 2022: Four key takeaways from Digital Transformation World

Blog

Amdocs insights from Digital Transformation World 2022 in Copenhagen.

Michael Youds, PR Manager, EMEA

Amdocs

26 Sep 2022

A new approach to billing for a new generation of customers

Whitepaper

A new approach to billing for a new generation of customers

James Crawshaw, Sr. Analyst & Ed Finegold, Associate Analyst

Omdia

15 Sep 2022

The eSIM consumer pulse 2022 report

eBook

Telcos should get prepared to join the eSIM revolution and satisfy consumers expectations.

Amdocs

06 Sep 2022

Amdocs ranked #1 vendor in monetization platforms for the 15th year running

Blog

Analysys Mason ranks Amdocs as the vendor with the largest global market share in this recent report.

John Abraham, Principal Analyst

Analysys Mason

02 Sep 2022

Amdocs ranked leader in GlobalData's 2022 Revenue Management: Competitive Landscape Assessment

Analyst report

Achieved with the launch of Freestyle Billing, a cloud-native, real-time online billing solution and Digital Brands Suite.

John Byrne, Analyst

GobalData

02 Sep 2022

Supporting live agents with robust technology is still key to enabling excellent CX

Analyst report

Amdocs Customer Engagement's advanced capabilities and its substantial benefits for both contact center & retail store agents and their customers.

Dash Networks

19 Aug 2022