Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Digital Brands and the customer experience revolution

Blog

ConnectX for Communications

A digital brand can help operators differentiate themselves from their competitors and build stronger engagement with their customers

Amdocs

03 Apr 2023

Customer success in SaaS and digital brands

Blog

As a Software as a Service (SaaS) business, your success is based on ensuring the success of your customers. Customer success management is crucial.

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

The support journey

Blog

How can you have an amazing customer experience, if the support experience doesn't engage the employee in the same way?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

The customer journey

Blog

If Perceval had made a map on his first attempt to find the Holy Grail, it might have been easier to find again.

Author Image

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

Preparing for the journey

Blog

What is the the Holy Grail of BSS and how do we find it?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

It's a journey, there is no destination

Blog

Digital brands for communications

When I read this it brings a smile to my face. And if I can apply it to my personal life, why can’t I do the same at work?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

How to run independently: A business case for digital brands within the world of SaaS

Article

How will SaaS solutions drive the future of telecom? We need to first look at the rise of digital brands and how they deliver services.

Author Image

Tiago Lopes, Head of Product Management, Amdocs ConnectX

Amdocs

27 Feb 2023

Omdia: Understanding the rise of digital telecom brands

eBook

ConnectX for Communications

Omdia: Understanding the rise of digital telecom brands

Omdia

01 Feb 2023

Forget about gigabytes and prices!

Blog

ConnectX for Communications

Successful digital brands create a unique brand identity their customers can emotionally relate to.

Amdocs

20 Jul 2022

Bridging the digital divide with digital brands

Blog

Freedom of communication in 2022 is as essential as the freedom of movement that the transportation industry revolution brought us.

Riki Efraim-Lederman, General Manager, Amdocs ConnectX

Amdocs

11 Apr 2022

SaaS-tainability: the green answer to digital transformation

Blog

Technology companies are at the forefront of adopting innovation. The environment is no exception.

Riki Efraim-Lederman, General Manager

Amdocs

21 Dec 2021

SaaS it like them virtual hamburgers

Blog

SaaS it like them virtual hamburgers

Amdocs

07 Jun 2021