Latest insights

What's Next for AI in Telecom? Insights from MWC 2025

Blog

What's Next for AI in Telecom? Insights from MWC 2025

What's Next for AI in Telecom? Insights from MWC 2025

Gil Rosen

Chief Marketing Officer, Amdocs

07 Mar 2025

All Insights

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Blog

Customer Centricity

Three for a Quarter: The Customer Centricity Quarterly Tip Roundup

Laliv Amrami, Customer Success Manager

Amdocs

09 Dec 2024

When our customers share their feedback - we listen and act!

Blog

Customer Centricity

What happens when customers feel there’s a gap between their expectations and their experience?

Tzachi Ben-Sasson, Head of Global Voice of the Customer

Amdocs

19 Nov 2024

Customer Diaries: Why you should go off-script

Blog

Customer Centricity

Customer Diaries: Why you should go off-script

Howard Abrams, Voice of Customer Consultant

05 Mar 2024

Three for a quarter: The Customer Centricity quarterly tip roundup

Blog

Customer Centricity

Three for a quarter: The Customer Centricity quarterly tip roundup

Laliv Amrami, Customer Success Manager

Amdocs

03 Jan 2024

Yoav Yehuday's journey: Collaboration and navigating high-speed innovation

Blog

Yoav Yehuday's journey: Collaboration and navigating high-speed innovation

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Keya Sen, Internal Communications

Amdocs

20 Dec 2023

How good are you at connecting the dots?

Blog

Customer Centricity

The better you become at connecting between customer needs and people in your organization who can help, the more valuable you’ll become.

Laliv Amrami, Customer Success Manager

Amdocs

12 Jul 2023

Nir Hollander: A leader with a wealth of experience and cross-cultural expertise

Blog

The professional journey, from beginner to transformer, of Amdocs' GM & Division President for Mobile Network Solutions.

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Keya Sen, Internal Communications

Amdocs

10 Jul 2023

Yaron Harush: From humble beginnings to extraordinary heights

Blog

From junior software engineer to General Manager, Yaron's journey offers insight and inspiration.

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Keya Sen, Internal Communications

Amdocs

12 Jun 2023

Igor Ivensky – A leader who embraces life and work with passion and enthusiasm

Blog

Systems Integration Services

In this installment of our series on "Passionate Leadership", we meet Igor Ivensky, General Manager of SI Services at Amdocs.

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Keya Sen, Internal Communications

Amdocs

11 May 2023

Embrace innovation and challenge the status quo

Blog

In this series on "Passionate Leadership", we meet Liat Azulay, the Division President for Globe and Stellar Elements at Amdocs.

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Keya Sen, Internal Communications

Amdocs

17 Apr 2023

It's a journey, there is no destination

Blog

Digital brands for communications

When I read this it brings a smile to my face. And if I can apply it to my personal life, why can’t I do the same at work?

Mark Prudhoe, Business Development, Digital Brands

Amdocs

03 Apr 2023

Digital Brands and the customer experience revolution

Blog

ConnectX for Communications

A digital brand can help operators differentiate themselves from their competitors and build stronger engagement with their customers

Amdocs

03 Apr 2023