Empowering enterprises with advanced Generative AI modules

amAIz is Amdocs' cutting-edge platform for delivering Generative AI enabled flexibility, security and compliance. Infused with a unique taxonomy that leverages telco data to drive business and fine-tune models, amAIz is preloaded with GenAI use cases for tailored solutions that drive prompt, best-practices engineering. Unleash the potential of AI to revolutionize your business operations, automate processes and unlock valuable insights today.

Benefits

  • Enhanced AI enablement

    Simplify AI adoption with a unified platform & tech stack. Leverage real-time data plugins for seamless integration & comply with regulations.

  • Flexibility and scalability

    Open to any LLM for optimized outcomes. Ensure response compliance, maintain quality, & scale AI solutions to evolving business needs.

  • Domain verticalization

    Augmented LLMs with telco metadata, enriching responses. Connect to real-time data for accurate outcomes & fine-tune models for industry-specific behavior.

  • Efficient data management

    Manage requests & responses in a searchable repository. Discover & protect PII data while ensuring compliance & easy retrieval.

Amdocs amAIz Agents represent a groundbreaking leap forward in telecom tech

This GenAI-powered partner is a force multiplier that leverages telco-specific expertise across a wide scope of tasks and responsibilities.

With amAIz Agents, telco-professionals are now empowered by a team of autonomous, telco-native GenAI Agents that require no training and are ready to perform from day one.  

This leads to more efficient and effective operations, enabling human agents to focus on core tasks and deliver exceptional results. 

GenAI embedded products powered by amAIz Copilots

Close the loop from prompt to action.

What are amAIz Copilots? With wide-ranging GenAI capabilities such as exploration, assistance, generation, and recommendation, these digital navigators are highly intelligent assistants, fully integrated into Amdocs product portfolio. Leveraging Amdocs amAIz platform, and powered by the telco-taxonomy, amAIz Copilots are specifically designed for CSPs, allowing you to optimize your business processes, data sources and policies. Use them to boost productivity, achieve faster time to market, generate better recommendations and achieve deeper insights. Furthermore, amAIz Copilots enable your workforce to increase productivity across the BSS/OSS/NW ecosystem, delivering a more amazing experience for your end customers—both business and residential.

Partners

Amdocs amAIz platform is built in strong collaboration with GenAI industry leaders Microsoft, NVIDIA and AWS, combines carrier-grade architecture, leveraging hyperscalers and open-source technology with large language models (LLMs) embedded into monetization, experience, business, and operational systems. 
This enables CSPs to benefit from the immense potential of GenAI while providing cost-effective token consumption due to predefined, accurate, telco-specific capabilities.

Resources

Datasheet: Amdocs amAIz Platform

Amdocs Unveils Generative AI Milestones

Service providers can see improvements in return-on-investment, costs, speed, and customer experiences at carrier-grade scale as a result of Amdocs’ generative AI innovation in collaboration with NVIDIA

Service providers can see improvements in return-on-investment, costs, speed, and customer experiences at carrier-grade scale as a result of Amdocs’ generative AI innovation in collaboration with NVIDIA

Insights

WHY STOP
AT AVERAGE?

make it
amazing

Your future looks
breath-taking from here

cloud

Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant

automation

Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

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Fill your customers’ day
with content they love

media

Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.

digital

Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible

5G

Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.

Explore

about Amdocs

Discover how Amdocs can help your business.

cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

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